OVERVIEW
Solution Optimization Services

Tune up your OnBase system for peak value and performance.

We thrive on creating processes that enhance your OnBase system and team performance. However, we know that with process management, it’s easy to fall into a “set it and forget it” mindset. Solution Optimization Services allows you to revisit and refine any OnBase solution or service, ensuring your processes meet your evolving business needs. Understand what you’ve invested in before you make additional software investments or what it will take to achieve the next milestone with your current system.

Ensure system health and security

Receive a thorough examination of an implemented solution or your ECM environment with detailed reports and expert recommendations.

Maximize your ECM investment

Get back to addressing business needs like boosting efficiency, streamlining processes, and guaranteeing the long-term value you expect.

SERVICE OPTIONS

Modernize and fully utilize OnBase with assessments that evaluate processes, infrastructure, and your OnBase environment.

Solution Review

Get a basic evaluation of an ECM solution to determine if your processes need improvements. Let us check it out; it’s completely free.

Solution Analysis

Understand the ROI of your ECM investment and the path to improvement. Adding a Solution Analysis to your roadmap will amplify the strength of the results you see.

System Health Check

Receive an in-depth evaluation of your ECM environment. We suggest this so you can be confident of your system’s security and health. Think of this like a routine exam.

Website Call Tracking

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

Custom SEO Reporting

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

Personalized Web Content

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

Page Speed Optimization

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

SAMPLE PROCESS

What an optimization process could look like

Quick discovery

We’ll discuss your goals and ECM system.
Which solution optimization are you looking
to start with?

Free Solution Review

We would provide a high-level review of a solution, major pain points, and recommended next steps to dig into the more complex issues.

Solution Analysis

We would deliver detailed recommendations,
a roadmap for solution optimizations,
a prioritization checklist, and a review of
ROI and usage.

System Health Check

You’d receive a detailed report of the SQL
server and ECM database, like disk group configuration and server network activity summary, plus an infrastructure review.

Implementation

Based on findings, DataBank has the teams
and expertise to optimize your solutions
on your behalf.

Ongoing support

Receive continued support from us to
guarantee your system and solutions are
at peak performance.

The ultimate list for staying up-to-date with OnBase

Watch Cameron Warnke, Solution Engineer, and Franklin Hudson, Support Team Lead, discuss best practices for updating OnBase features and security.

INSIGHTS

Dig into data management.

The Facets of Process Improvement: Optimization & Culture

The Facets of Process Improvement: Optimization & Culture

In “The Facets of Process Improvement: Optimization & Culture,” DataBank IMX emphasizes the importance of process optimization and fostering a culture of continuous improvement within organizations. The article outlines the necessity of having a comprehensive understanding of current processes through mapping and mining before implementing enhancements like Robotic Process Automation (RPA) to eliminate manual, repetitive tasks. It also highlights that sustainable process management requires commitment, executive sponsorship, and mechanisms for regular review and collaboration, ensuring that process improvement becomes an integral part of the organization’s operational excellence.

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Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service

Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service

In “Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service,” DataBank IMX explores how a surge in catastrophic loss events is straining insurers’ operational capacity. From natural disasters to large-scale emergencies, these events highlight critical gaps in claims processing, customer communication, and backend infrastructure. The blog underscores the importance of modernizing systems with automation and digital tools to ensure service continuity, even under pressure. With the right technology, insurers can improve agility, maintain customer trust, and better navigate the complexities of high-volume, high-stakes claim environments.

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GET STARTED

Talk to a solution optimization specialist.

Chat with an OnBase expert

Take the first step by learning more or getting questions answered about optimizing a solution or system.

Discover Managed Services for OnBase

Maintain and grow your system with flexible, export staff augmentation and support.