OVERVIEW
Solution Design & Implementation

Build a sustainable OnBase solution with expert planning, development, and training.

We consider your OnBase needs from every angle. We take a highly collaborative approach to every project to ensure we account for all your teams, end users, timelines, and business goals. Our 120+ professional services team members specialize in taking you from process discovery to new solutions and end-user training so you’re prepared for long-term success.

Precise, custom solution design

Achieve a tailored OnBase solution that addresses your specific requirements and ensures optimal functionality right from the start.

Seamless implementation with expert training

Benefit from an efficient implementation process that you approve before we begin. Our experts help your teams feel prepared with post-project training and support.

BUILT TO LAST

Bring your OnBase solution to life with 30+ years of expertise.

Collaborative and comprehensive planning

Our in-depth discovery process captures inefficiencies and opportunities within your system, allowing us to see a clear picture of the whole problem rather than only resolving a piece of it.

Dedicated business analysts who know your industry

You work one-on-one with a business analyst with industry and process knowledge who can easily translate your needs into documentation.

Customized training for sustained success

We set you up for success with solution training and post-project support so your teams can fully utilize the new solution capabilities.

Website Call Tracking

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

Custom SEO Reporting

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

Personalized Web Content

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.

Page Speed Optimization

We have an ever-expanding trophy cabinet for our web design, SEO, and digital marketing work. Get in touch with our team today to experience what makes company stand apart from other digital agencies.
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.
WHAT’S INCLUDED

Services included with DataBank implementations

Planning & strategy

We conduct a detailed survey to find efficiencies and create a tailored roadmap prioritizing which projects to work
through first.

Software selection

Our experts recommend the best software
and integrations based on your industry and goals with out-of-the-box and custom-developed solutions.

Testing

Each solution is built in a full test environment for you to test and sign off before implementation.

Implementation

Our team of engineers implements solutions that enable you to automate processes and better manage documents, cases, and compliance the way
you need them.

Support & training

We provide customized training and continuous support to ensure successful adoption and long-term success.

 

Management & staffing

Add Managed Services & Staff Augmentation services to fill gaps in your team to support your solution or administration duties.

 

Tie all your business applications to your OnBase

Learn how to integrate your new solutions seamlessly with other business applications, enhancing overall system functionality and user experiences.

INSIGHTS

Dig into data management.

The Facets of Process Improvement: Optimization & Culture

The Facets of Process Improvement: Optimization & Culture

In “The Facets of Process Improvement: Optimization & Culture,” DataBank IMX emphasizes the importance of process optimization and fostering a culture of continuous improvement within organizations. The article outlines the necessity of having a comprehensive understanding of current processes through mapping and mining before implementing enhancements like Robotic Process Automation (RPA) to eliminate manual, repetitive tasks. It also highlights that sustainable process management requires commitment, executive sponsorship, and mechanisms for regular review and collaboration, ensuring that process improvement becomes an integral part of the organization’s operational excellence.

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Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service

Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service

In “Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service,” DataBank IMX explores how a surge in catastrophic loss events is straining insurers’ operational capacity. From natural disasters to large-scale emergencies, these events highlight critical gaps in claims processing, customer communication, and backend infrastructure. The blog underscores the importance of modernizing systems with automation and digital tools to ensure service continuity, even under pressure. With the right technology, insurers can improve agility, maintain customer trust, and better navigate the complexities of high-volume, high-stakes claim environments.

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GET STARTED

Reach out to an OnBase specialist to start.

Chat with an OnBase expert

Tell us your goals and pain points with your current system and processes.

Learn more about OnBase support

See our experience and the reliable support you can expect to receive after your solution is live.