OUR EXPERTS
Your partners for long-term success.
Many DataBank teams are working together behind the scenes to help our clients work and serve more efficiently. These experts serve directly on the frontlines, bringing client ideas to life and delivering on our promises.
Professional Services Delivery
Professional Services Delivery provides consulting services and technology solutions focusing on electronic document management solutions and process automation. They also offer data migrations, custom development, cloud solutions, and infrastructure services. The team comprises solution engineers, developers, cloud engineers, business analysts, project managers, program managers, trainers, and more.
Document Conversion
The Document Conversion team uses strategic technology to capture documents and data from paper and digital sources and returns them to our clients in a more usable, accessible way.
Information Systems and Security
Our Information Security team built and maintains our Information Security Management System and works closely with clients to ensure compliance within the frameworks, even custom ones, they require.
Strategic Technology
This team focuses on what’s next for our clients. They constantly battle-test AI, machine learning, natural language processing, and retrieval augmented generation tools and technology providers to ensure we remain one step ahead.
Meet our leadership.
Integrated Support
We offer support in two areas: technical support and customer success. Our Support Team assists with questions and issues related to the installation and use of supported products that comprise any DataBank solution. The Customer Success team understands our clients’ goals and how DataBank can better serve them.
The DataBank Cloud Team
This team works directly with clients to manage and host OnBase systems in the cloud. They’re doing upgrades, migrations, monitoring and maintenance, and offering expert support.
Custom Development
We can customize or enhance your solutions through our Custom Development team. We offer our own file conversion utility, portals, and pooling library to improve the performance of your integrations and create better end-user experiences.
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Let’s get to work.
See where to start with our services.
Intelligent Document Processing
Over time, these automated processes deliver substantial benefits. With each document accurately processed, your team’s efficiency increases, and your data becomes more reliable.
Data Migrations
You unlock new capabilities and efficiencies as you complete each data migration phase. Over time, these cumulative gains enhance your organization’s agility and scalability.
AWS-Powered Hosting in The DataBank Cloud
These incremental advancements optimize your current operations and set the foundation for future innovation. By leveraging the power of the cloud, you can adapt to changing business needs more quickly, support remote work seamlessly, and scale resources efficiently.
PageIQ Cloud-Based Intelligent Document Processing
Each processed document minimizes manual effort and errors, leading to incremental efficiency gains. Over time, these enhancements transform your document management, allowing your team to focus on strategic priorities. PageIQ supports your long-term goals by continually improving operational efficiency and data reliability.
