OVERVIEW
Elevate your OnBase system performance and value with professional outsourcing.
Get the maximum value from your OnBase ECM system with expert outsourcing support. Seamless administration, advanced reporting, development, and training improve service levels, clear out backlogs, and help you prioritize strategic projects. Enjoy predictable pricing and short-term commitments while freeing up your IT resources and boosting team morale.
Prioritize bigger, more valuable projects
Outsource your routine OnBase tasks or planning and solution development to shift the focus to strategic projects and innovation.
Control strategic resource allocation
Predictable pricing and short-term commitments let you scale support, offering security and adaptability without heavy obligations.
OUR ENGAGEMENTS
Mitigate knowledge loss while increasing system effectiveness with advanced OnBase expertise.
Assist - Light administration
Get support to manage your environment without a long-term contract. With user management and troubleshooting, keep your system running smoothly as needed.
Admin - Proactive support
Receive advanced management of complex OnBase processes like DIP, DRIP, or forms, with ongoing monitoring, proactive maintenance, and regular insights into system performance.
Staff Augmentation - Fully custom
Access all of DataBank’s technical functions to accelerate ROI and progress rapidly—like development, training, configuration, strategic planning, and implementation support.
Website Call Tracking
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.
Custom SEO Reporting
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.
Personalized Web Content
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.
Page Speed Optimization
As a leader in SEO, web design, ecommerce, website conversion, and Internet marketing services, our firm prides ourselves on driving traffic, converting visitors.
THE PROCESS
How to get started
Technical consultation
A staffing evaluation helps us identify your team and OnBase system gaps.
Project roadmap
We deliver a thorough plan based on your current OnBase setup and staffing needs.
Hit the ground running
We integrate seamlessly with your processes—no training or onboarding required.
National food and beverage distributor improved IT service levels with Managed Services
The major U.S. distributor lost an OnBase Systems Administrator and their process knowledge. Instead, they integrated a DataBank resource to stabilize and maintain their system.
INSIGHTS
Dig into the future of the IT workforce.
The Facets of Process Improvement: Optimization & Culture
In “The Facets of Process Improvement: Optimization & Culture,” DataBank IMX emphasizes the importance of process optimization and fostering a culture of continuous improvement within organizations. The article outlines the necessity of having a comprehensive understanding of current processes through mapping and mining before implementing enhancements like Robotic Process Automation (RPA) to eliminate manual, repetitive tasks. It also highlights that sustainable process management requires commitment, executive sponsorship, and mechanisms for regular review and collaboration, ensuring that process improvement becomes an integral part of the organization’s operational excellence.
Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service
In “Feast Not Famine: Catastrophic Loss Impacts Insurers’ Ability to Service,” DataBank IMX explores how a surge in catastrophic loss events is straining insurers’ operational capacity. From natural disasters to large-scale emergencies, these events highlight critical gaps in claims processing, customer communication, and backend infrastructure. The blog underscores the importance of modernizing systems with automation and digital tools to ensure service continuity, even under pressure. With the right technology, insurers can improve agility, maintain customer trust, and better navigate the complexities of high-volume, high-stakes claim environments.
What Is Robotic Process Automation (RPA) and How Can It Be Used Across Each Industry?
In 2018, the term RPA (robotic process automation) blew up and everyone wanted to know how it worked and what they could use it for. Today, RPA is a vital part of most business process solutions, whether we actively built it for that or not. RPA isn’t just another...
GET STARTED
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Get a free solution review
Have one of our experts review an OnBase process or solution and receive optimization recommendations.
Speak to an OnBase specialist
Connect immediately with a Managed Services and Staff Augmentation expert to learn more.