What is Managed Services & Staff Augmentation?

Sep 18, 2024Future of IT Workforce

You have a lot of goals to achieve – building new digital solutions and refining your processes, creating an amazing IT culture, delivering optimal service to your end users and customers. Managed Services & Staff Augmentation supplements and empowers them for sustainable growth – at any level you need.

Build happier IT teams and focus on high-value projects with Managed Services & Staff Augmentation from DataBank.

Experts in your OnBase content management system

With Managed Services & Staff Augmentation, we provide expert systems administrators to support your OnBase. Managed Services & Staff Augmentation gives your teams an ally to help shift their priorities to the more exciting, future-focused work that will move you forward.

Benefits of Managed Services & Staff Augmentation:

      • Refocus on productive efforts 
      • Mitigate knowledge loss
      • Build an employee-centric IT culture 
      • Improve IT service levels

Choose how we engage with you and your teams based on your needs.

Assist

Sometimes you need additional help in resolving your everyday OnBase issues. Assist is a straightforward support plan where you can reach out anytime as you need us. It’s on-demand, OnBase sys admin support to help keep the lights on.

Admin

If you’re looking to stabilize and discover problems before they become real problems, this plan includes basic admin support plus monitoring and reporting.

Accelerate

If you’re ready to supercharge your OnBase with new features and development while ensuring users are supported and the system is at peak performance, this is the tier for you. You get dedicated staff augmentation, including fully loaded system administration & development. All are scalable and fully customized to serve your team.

Managed Hosting

We also offer secure, comprehensive cloud hosting for OnBase. We can manage hosting of your OnBase in The DataBank Cloud, or in your own private cloud. Having our cloud experts take over hosting enables your teams to focus on user-facing applications and development.

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